High School Diploma or Equivalent.
Maximize sales opportunities on every call. Predominantly the shift patterns will be nights or weekends.
Main duties will include: - speaking to members of the public to gain information on the problem - Accurate data input to ensure the patients name and details are all correct - maintain a calm and polite tone of voice when on the phone to patients What you'll need to succeed You must have excellent phone manner and the ability to process information quickly and efficiently.
Three years customer service experience, billing and equipment delivery dates. Succeeding as a Call Centre Agent will require the following core qualifications and skills.
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You will receive a high volume of incoming calls from our clients and stakeholders in a fast paced call centre… Inbound Financial Services Representative, clean, attractive, no currents, caall, so sometimes I go, I'm worth it. What you'll get in return This is the opportunity to a well established business with the potential for the role to go perm after a short period of time.
Address customers' complaints or concerns. Managing inbound phone calls from our clients we are not a telemarketing centre.
cetnre Develop and define vision for call management systems and best practices. Do you want to get up in the morning and enjoy going to work?
Once the training has finished you will be given your shift patterns with overtime available.